Returns & Exchanges

At Moon Behind the Hill, we want you to love your fashion finds, which is why we offer a 30-day return policy for a full refund or exchange on all unworn items with original tags attached.

1

Initiate Your Return

Log into your account portal or visit our returns center to select the items you wish to send back and receive your return authorization.

2

Prepare Your Package

Securely pack your items in their original designer packaging, ensuring all security tags are intact and the return form is included inside.

3

Ship It Back

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home collection.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to your original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing